Safety & insurance
Every layer below is standard on every program, built in before you apply, not bolted on after you pay.
Every partner is an established local nonprofit with formal safeguarding policies, especially for work with children and vulnerable populations, vetted accommodation, and a trained on-site supervisor. Partners commit to contracted expectations and regular reporting.
Pre-departure orientation covering safety, cultural norms, role expectations and health planning. Volunteers complete a background check, a criminal record check or a reference depending on the project, before placement. You land prepared, not just enthusiastic.
In-country orientation on arrival, run by your host partner. Then: a local emergency contact from the partner, your Placement Coordinator as the escalation point, and regular partner reporting on volunteer wellbeing.
Travel insurance is required for the whole placement and not included in the price. The policy must include personal liability cover, medical and evacuation cover, and cover for every project activity, including diving in Mexico. GoAbroad insurance is offered as an optional add-on, or you can use your own policy and upload proof.
Volunteers are 18 and over; younger volunteers travel only with a designated adult guardian. First time abroad? Bring your parents onto the screening call. We’d rather answer every safety question before departure than reassure anyone after the fact.
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